Refunds/Cancellations



Low Enrollment
RARA reserves the right to cancel classes to due to low enrollment.  Please register early, so we don’t cancel your class!

 

  

Cancellation of Activities

All RARA activities are cancelled when the Rochester Community Schools are closed due to inclement weather.  In addition, cancellation of programs will be determined by program supervisors as seen fit.  Cancellations will be posted on the www.rararecreation.org home page, RARArecreation Facebook & Twitter, and for some programs, registered participants will be notified via email.

 

       

Refunds - RARA Cancellations

All programs cancelled by RARA will be refunded the full amount of the program fee.  If you originally paid by credit card, the convenience fee (2.5% or $1.95 minimum) is non-refundable.  


Refunds - Participant Request
Participants requesting a refund must submit a refund request in writing at the RARA Offices, 500 E Second Street.  Programs registered by cash or check will be charged a minimum $5.00 processing fee and a refund check will be mailed to the home of record.  Programs registered for by credit card will be refunded only for the program fee as the convenience fee (2.5% or $1.95 minimum) is non-refundable.  Refund amounts will be determined on an individual program basis and requestors will be notified if additional fees are assessed by the program supervisor.